Terms & Conditions

About us

The Livingcity Group of Companies consists of seven individual companies servicing clients and end users with a diverse range of property related services. The companies within the Group are:

  • Livingcity Limited – The Group holding company – Company Number 03997922
  • Livingcity Asset Management Limited – Professional estate management provider, incorporating building surveying and consultancy services – Company Number 05389440
  • Livingcity Works Limited – A human resource provider and property maintenance contractor Company Number 04304777
  • Livingcity Vision Limited – Specialist property development consultant – Company Number 04979460
  • Stone’s Throw Creative Solutions Limited – Creative consultancy – Company Number 11173443
  • Livingcity.co.uk Limited – Web portal host – Company Number 04899803
  • Emeritus Homes Limited – Long leasehold operator of retirement homes – Company Number 08269257

All Livingcity Group companies are registered at: 10 Durling Street, Manchester, England, M12 6FS

Within the context of this statement, references to “We” or “Us” may relate to the Livingcity Group of Companies or any of the subsidiary companies either as individual entities or a combination of more than one subsidiary or their trading divisions.

If you need any information or have a complaint about any of our Websites or any of our services, please contact us by one of the following methods:

Telephone: 0161 274 1400
Email: info@livingcity.co.uk
Registered Office: Livingcity Centre, 10 Durling Street, Ardwick Green, Manchester M12 6FS


Your privacy is important to us. Please see our Privacy Statement for details of what information we collect and how we will use and protect it.


Visitors to our Websites may be required to register in order to use their facilities. We are not under any obligation to accept a request for registration and reserve the right to suspend or terminate access, at any time, if your continued use is believed to prejudice us or other users. By registering to use any of our Websites, you confirm that the information you provide during the registration process is accurate and complete. You agree to update your registration details promptly if they change. All registration information you provide will be kept secure and processed in accordance with our Privacy Statement.

User ID and passwords

During the registration process, you may be allocated, or invited to choose, your own user ID and password, which will be unique to you. You are responsible for keeping your user ID and password confidential and for ensuring that they are not used by any other person.

Ownership of materials and licence terms

Our Websites and the materials on them, or provided to you through them, are protected by copyright, trademark and other intellectual property rights and laws throughout the world and are owned by or are licenced to Us. You are permitted to display the materials on our Websites on a computer screen and to download and print a hard copy for your personal use, provided you do not alter or remove any of the content or any part of our Websites without our express permission to do so, and that you do not change or delete any copyright, trademark or other proprietary notices.

You agree not to:

(a) use our Websites or any of the materials on them for:

  • any unlawful purpose or in contravention of applicable law
  • commercial exploitation without our prior written consent
  • any purpose or in any manner that may give a false or misleading impression of us, our staff or our services;

(b) use, upload or transmit:

  • any material that is defamatory, offensive, obscene or otherwise unlawful, or which may cause offence or distress, or which may affect or infringe the rights of any other person
  • any device, software, file or mechanism that may interfere with the proper operation of this website or our systems;

(c) reuse content from our Websites on any other website, intranet or extranet site without our prior written consent;
(d) do anything that may interfere with or disrupt our Websites or our service, or
(e) encourage or permit others to do any of the above.

In the event that you do not comply with the above restrictions, any person affected by your actions may bring a claim against you and/or Us. we will pursue a claim against you for any losses or costs (including legal costs) we may suffer as a result of your actions.

Suitability of materials

We do not give any assurance that the materials provided or available to you on or through our Websites are suitable for your requirements, or that they will be secure and error or virus free, and we will have no liability in respect of those materials.

Website availability

Our Websites are provided free of charge and we make no guarantee that they will be uninterrupted or error free. We reserve the right to modify, suspend or withdraw the whole or any part of our Websites or any of their content, at any time, without notice and without incurring any liability.

Links from our Websites

We may, from time to time, provide links from our Websites to websites which are owned and controlled by third parties and other Livingcity divisions. These links are provided only for your convenience and we have no control over and will have no liability in respect of those websites.


Livingcity may monitor activity and content on our Websites and may take any action we consider appropriate, if we suspect you may be in breach of these Terms and Conditions, including suspending, attaching conditions to or terminating your access and/or notifying the authorities or relevant regulators of your activities.


Internet transmissions are never completely private or secure and there is a risk, therefore, that any message or information you send to us from our Websites may be intercepted and potentially read by others. We will have no liability in respect of any transmissions you send to us and you do so entirely at your own risk.

Accuracy of information

We take care to ensure that all information available on our Websites about our services is accurate. However:

(a) our services are continually developing and, occasionally, the information we put on our Websites may be out of date. We reserve the right to change such information at any time. Any newsletters, blogs and other items offering information have been prepared for general interest only and are not a substitute for specific professional advice and should not be read or used as such;

(b) information provided by third parties is not checked by us and we have no responsibility for it. Any redress for such information should be made against the relevant third party.


We do not warrant or represent that the material on our websites is accurate, complete or current or that the websites will be free of defects or viruses.

nothing contained in the pages of our websites should be construed as legal, financial or other professional advice. detailed professional advice should be obtained before taking or refraining from any action based on any of the information or material contained in our websites.

Use of Websites outside England and Wales

Livingcity makes no claims or representations that any or all of the content of our Websites may be lawfully viewed or downloaded outside England and Wales and, unless otherwise specifically stated, the content and our Websites are directed solely at users who access our Websites from England and Wales.

If you choose to access the Websites from outside England and Wales, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

Liability for our mistakes

We will not be liable for any loss or damage (in contract, negligence or otherwise) where:

(a) there is no breach of a legal duty of care owed to you by us;
(b) the loss or damage is not a reasonably foreseeable result of any such breach, or
(c) any loss or damage or increase in loss or damage results from a breach by you of these Terms and Conditions.

nothing in these Terms and Conditions excludes or limits our liability for fraudulent misrepresentation or for death or personal injury caused by our negligence.

Third party rights

Nothing in these Terms and Conditions is intended to nor shall it confer a benefit on any third party under the Contracts (Rights of Third Parties) Act 1999 and a person who is not a party to these Terms and Conditions has no rights to enforce them.


No delay or decision not to enforce rights under these Terms and Conditions will constitute a waiver of the right to do so and will not affect rights in relation to any subsequent breach.

Governing law

These Terms and Conditions are subject to the laws of England and Wales and each of us hereby submits to the exclusive jurisdiction of the English and Welsh courts.

We reserve the right to change these Terms and Conditions at any time. the new version will be posted on this Website and will take effect immediately upon posting.

If you use the Website after the new Terms and Conditions have come into effect, you will be indicating your agreement to be bound by the new Terms and Conditions.

These Terms and Conditions were published on 23rd May 2018